Refund policy
If you are not completely satisfied for any reason, you can return an item within 60 days of receipt for a full refund of the merchandise purchase price. Refund will be for the purchase price, in the original form of payment. Original delivery and handling charges are non-refundable. Return shipping charges are the responsibility of the customer.
Please follow these easy steps to return your item for return or exchange:
Email the following to customercare@smackpetfood.com;
Name;
Address;
Daytime Telephone;
Email;
Order Number or Invoice Number;
Returning Item Number;
A brief description of the problem and why you are returning the item.
We will promptly respond with return instructions.