Wholesale FAQs
How fast is shipping?
Due to the handcrafted nature of our pet food, please expect your order to be shipped within 5 to 8 business days. Tracking information will be provided for every order.
What is the process to become a retail partner?
Please reach out to us via email customercare@smackpetfood.com or phone us to register. Once qualified, you will be provided with all information to get started including our web portal for ordering along with support materials for your store and social media!
What qualifications do you need to be a retail partner of Smack?
We have brick and mortar stores as well as breeders, groomers and veterinary/holistic clinics all partnered with us to sell Smack. We require your company name with complete address and ZIP Code, phone number, primary contact person and email address for account login, along with your Business Number and/or State Tax ID (and kennel registration for breeders).
How do I order?
Place your order using the online order form and checkout using credit card.
Can I order one large bag?
No - we do orders by the case-lot. Please see the order form to make a purchase.
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